Right of withdrawal for consumers

A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor their independent professional activity.

Revocation instruction

Right of withdrawal

You have the right to cancel this contract within fourteen days without giving reasons. Just follow these instructions. The revocation period is fourteen days from the date of conclusion of the contract. In order to exercise your right of revocation, you must inform us (Elvesideas – Beate Demhold, Biesingerstr. 33, 72070 Tübingen, Germany, phone number: +49 7071 8595 681, e-mail address: info@elvesideas.com) by means of a clear statement (e.g. a letter sent by mail, e-mail) of your decision to revoke this contract. You may use the attached sample revocation form for this purpose, but this is not mandatory. You may also submit the sample cancellation form or other unambiguous statement electronically on our website https://elvesideas.com/help. If you make use of this option, we will immediately (e.g. by e-mail) send you confirmation of receipt of such a revocation. In order to comply with the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the end of the revocation period.

Consequences of the revocation

If you revoke this contract, we shall reimburse you for all payments we have received from you, including delivery costs, immediately and at the latest within fourteen days from the day on which we receive notification of your revocation of this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged for this refund.

Loss of the right of withdrawal, in particular when purchasing digital products such as embroidery files

The right of revocation expires prematurely if we have begun to execute the contract after you have expressly agreed that we will begin to execute the contract before the end of the revocation period and you have confirmed to us that you are aware that you will lose your right of revocation by giving your consent to begin executing the contract.

Sample revocation form

If you want to cancel the contract, please fill out this form and send it back. To

Elfenidee – Beate Demhold Biesingerstr. 33 72070 Tübingen, Germany, phone number: +49 7071 8595 681 e-mail address: info@elvesideas.com

I hereby revoke the contract I have concluded for the purchase of the following

    • Products:
    • Ordered on:
    • Order Number:
    • Invoice Number:
    • Received on:
    • Name:
    • Address:
    • Signature (only for notification on paper):
    • Date: